What happens if my child misses a week or two of coaching?

We understand that things come up—whether it’s illness, school projects, family trips, or other commitments. If your child needs to miss a short period of coaching (1–2 weeks), here’s what to expect:

✅ No need to pause your subscription

If your child is away from coaching for just a week or two:

• Your billing will continue as usual.

• There’s no need to pause or make changes to your subscription.

• You or your child can simply let the coach know about the break so they’re aware and won’t expect check-ins during that time.

❓What happens during the missed week?

• Your coach will pause sending daily steps during the break.

• They’ll resume coaching as soon as your child is ready to return.

• There’s no penalty or disruption to their overall progress—just a short pause in engagement.

⏸️Need a longer break?

If you anticipate your child being away for 30 days or more, we recommend pausing your subscription. This:

• Stops all coaching and communication during the break.

• Pauses your billing for the chosen period (30/60 days).

• Ensures a smooth restart when your child is ready to return.

Need help or have questions?

We’re always here to support you and your child—whether they’re actively coaching or just taking a short break. If you’re unsure what option is best, feel free to reach out to our team at any time.